Conflict with customers and conflict between departments and teams. Staff are more productive and provide better customer service when they can manage conflict effectively.
Effective emPowerment for staff and students. Handling Learners Assertively and emPowering vulnerable young people. Solutions for search and physical intervention training.
Protecting your most precious assets - your staff. Hugely popular practical, relevant and realistic courses and workshops - as well as specialist policy and process design and equipment selection consultancy.
For an energising and well received practical talk for your event or conference, choose a MAX area of expertise that works for you and have it tailored to suit your audience and their needs.