Conflict For The Lone Worker - Max Conflict Management

TURN FEAR INTO POWER

Empowerment
Assertiveness
Self Protection
Stress Management

Everyday lone workers are potentially at risk because of environments where inappropriate or violent behaviour could occur. Our courses teach staff how to handle difficult situations and ensure businesses more than provide an adequate duty of care.

Improve the safety of your staff at work and to and from your premises
Reduce risks associated with going to see certain customers
Comply with the Corporate Manslaughter Act 2007
Instill confidence into your workforce so they can cope under the most severe pressure
Identify any need for additional security—communication devices, CCTV
Improve your Security Processes

We empower adults by helping them develop a powerful voice, assertive communication skills and their ability to stay safe in ANY situation. We teach Awareness, Verbal De-Escalation and Physical Escape Techniques which work.

Keep 80% of danger away with effective assertive skills
Improve awareness and extend personal space
Last resort—simple defensive techniques

Our Areas

Conflict In The Workplace

Conflict with customers and conflict between departments and teams. Staff are more productive and provide better customer service when they can manage conflict effectively.

Conflict In Education

Effective emPowerment for staff and students. Handling Learners Assertively and emPowering vulnerable young people. Solutions for search and physical intervention training.

Conflict For The Lone Worker

Protecting your most precious assets - your staff. Hugely popular practical, relevant and realistic courses and workshops - as well as specialist policy and process design and equipment selection consultancy.

Stress Management

Practical techniques and approaches to suit your environment. Heart Rate Variability Control and Havening Techniques for 1:1 and group activities.

Conflict Courses & Coaching

Providing tailored courses, workshops and 1:1 coaching and support. What special requirements do you have?

Speaker Bookings

For an energising and well received practical talk for your event or conference, choose a MAX area of expertise that works for you and have it tailored to suit your audience and their needs.